Maintenance and repairs
Service, repair, component exchange and intervention levels adapted to machine condition and jobsite priorities.
ExploreIndependent SEM dealer construction machines and local support
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Support and services
SEM Support
Three solutions to protect machine availability.
SEM support brings together essential services to operate your machines with greater confidence: maintenance and repairs, Customer Support Agreements, and SEM Extended Protection. Each solution answers a specific moment in the machine life cycle, from routine service to risk control after the standard warranty period.
- Reduce unplanned downtime through structured support.
- Plan interventions according to operational priorities.
- Protect the long-term value of SEM machines.
CSA agreements
Customer Support Agreements to organize follow-up, secure maintenance operations and improve visibility across the machine life cycle.
ExploreSEP protection
SEM Extended Protection after the standard warranty period, designed to reduce risk exposure for key components or the complete machine.
ExploreChoose the right support
A response adapted to the real use of your machine.
Support needs vary depending on machine age, operating intensity, working environment and expected availability. The child pages detail each solution to help identify the most relevant option.
Service
Follow the required operations to keep the machine reliable and productive.
Repair
Choose the right intervention level according to component, urgency and budget.
Agreement
Structure follow-up through a CSA adapted to the operating model.
Protection
Extend coverage with SEP to better control unexpected events.
Need to identify the right solution?
Contact your SEM distributor to assess your machine, operating priorities and the right support level.